Shipping Charges
- Shipping is free for all prepaid orders across India.
- Cash on Delivery (COD) orders carry a ₹50 cash handling fee. This fee is non‑refundable if the order is returned.
Order Processing and Delivery
- Orders are typically processed within 24–48 hours on business days.
- Estimated delivery timelines after dispatch:
- Metros: 1–4 days
- Rest of India: 4–7 days
- Delays may occur during peak periods, adverse weather, or unforeseen logistics issues.
Serviceable Locations
- We currently ship pan‑India. Certain remote locations may have extended delivery timelines or limited service availability.
Order Tracking
- An order ID and tracking link are shared via email and WhatsApp after dispatch.
- Tracking updates may take up to 24 hours to reflect after pickup by the courier.
Reverse Pickup and Self‑Ship
- If reverse pickup is unavailable at the customer’s pincode, self‑shipping to our return address may be required.
- Eligible courier charges will be reimbursed upon submission of a valid courier receipt, subject to policy verification and approval.
Packaging and Delivery Attempts
- Orders are shipped in tamper‑evident packaging. Please do not accept parcels that appear tampered; refuse delivery and contact support immediately.
- Couriers may attempt delivery up to two times. If undelivered, the parcel may be returned to origin.
Address and Contact Accuracy
- Please ensure the shipping address, pincode, and contact number are accurate. Failed deliveries due to incomplete/incorrect details may lead to delays or additional charges.
Missing, Delayed, or Damaged Shipments
- For delayed or missing shipments, contact support with the order ID. Courier investigations typically take 3–7 business days.
- In case of product damage, record a clear unboxing video showing the sealed label, full opening, and product condition, and report within 24–48 hours of delivery.
COD Terms
- COD availability may vary by pincode and order value. We may contact for confirmation or partial prepayment on high‑value COD orders.
- Refusal of confirmed COD orders may lead to restrictions on future COD eligibility.
International Shipping
- Currently not available. If introduced, duties/taxes and cross‑border compliance terms will be updated here.
Support
- WhatsApp: 9518734504
- Email: [contact.style101@gmail.com]
- Returns address and instructions: Provided in return approval communication
Notes
- Business days exclude Sundays and public holidays.
- All timelines are estimates; force majeure and third‑party logistics constraints can impact delivery.
- This policy should be read with the Returns/Refunds Policy and Terms & Conditions.
